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Service Automation Engineer (P...

Service Automation Engineer (PLC)

Are you our upcoming technical service expert?
And do you want to be an expert in controls technology (PLC) who likes solving puzzles? We are now offering you the opportunity to learn from the best experts!
 
Your department
Global Services is responsible for the development and implementation of Life-Cyle Services to our systems worldwide. With a growing share of around 20% of total sales, the service business has developed into a key part of the core business of Vanderlande. The Controls Service Desk is part of the Global Service Desk organization. The primary task is to support (24/7) the operating software of customers within our market segments Airports, Warehouses and Parcels systems. Our Controls Service Desk is a service organization that operates internationally, with the task of supporting customers and local service staff by analyzing problems and advising on controls-related matters.

Your position
As Service Automation Engineer (PLC) you start in an education program to learn the low-level controls software of our material handling systems. You become a technical expert, getting more and more responsibilities. 
 
Besides the education, you and your team are responsible for quickly solving faults and other issues on our customers’ systems. You’ll trace and correct incidents and are responsible for the incident tickets (incident management). If an incident can’t be solved on-the-spot you’ll carry out a quick fix and coordinate the incident to the specialists. After the incident is restored you analyze the cause of the incident and come up, together with your team, with solutions to prevent reoccurrences. The majority of these support tasks are carried out from our office via VPN connections 24/7. 
For our local service organizations (worldwide), you and your colleagues are the contact for low level controls software related problems that cannot be resolved locally. You therefore form an important link between the different service organizations and internal departments, while regularly communicating directly with customers.

Your profile
As a Service Automation Engineer (PLC) you have frequent customer contact, so it’s important to have good communication skills. You can analyze problems very well, you ask the right questions, you listen to the customer and you can translate your findings into a technical solution. 
  • Education at bachelor level in a technical subject
  • You have affinity with controls technology (PLC) in an international environment
  • You have good communication skills and you are able to speak, read and write in English
  • You are willing to work in a 24/7 schedule together with your team
Our offer
In the varied and interesting position of Service Automation Engineer (PLC), you'll have the chance to make a significant contribution to the growth and profitability of Vanderlande Industries. Our organization has been named for several years in a row as 'Top Employer' and 'Best Employer'. We offer a full-time position in an informal and professional working environment with a lot of scope for personal development. As well as your fixed salary, you'll receive the following secondary benefits: 
  • 27 days vacation & 13 ADV (working hours reduction) days
  • Flexible working hours
  • Shift allowance
  • Training facilities
  • Collective pension scheme and insurance facilities for healthcare, car, WGA (Return to Work Scheme for the Partially Disabled) etc. 
Contact
If you want to take on this demanding challenge, apply now by filling in the application form and upload your resume and motivation letter. For more information contact Mirre Sengers, Recruiter – 0413-495288.

Job Summary

  • Company
    Vanderlande Industries
  • Location
    Veghel, NB 5466
  • Job Category
    Technisch
  • Job Type
    Fulltime, Vast dienstverband
  • Relevant Experience
    Minimaal 2 jaar
  • Career Level
    Midcareer (ervaren)
  • Education Level
    HBO

About us

A challenging role with Vanderlande will help you to develop your career and satisfy your ambitions.
Through building strong relationships – as well as enjoying our work and a more varied social life – the focus at Vanderlande is on the freedom to express ourselves while being trusted to deliver on every level. This is one of the key criteria on which Vanderlande has been assessed to become the number one Best Employer in The Netherlands for 2016.

Established in 1949, Vanderlande employs more than 4,500 people in more than 100 countries, all committed to moving our customers’ businesses forward. Our unique capabilities include integrating hardware, software and services into tailor-made solutions. The result is a distinctive track record in innovation, reliability and partnership. Our global presence provides an unrivalled 100 site-based teams, who ensure that our customers enjoy an optimum level of performance, 24/7

We are the global leaders for value-added logistic process automation at airports and in the parcel market, as well as a leading supplier for warehouses. Our systems are operational at more than 600 airports – including 14 of the world’s top 20 – the world’s leading parcel companies, and 12 of Europe’s top 20 e-commerce companies.

If you’re ambitious and would like your career path to lead you to the fast-moving world of Vanderlande, then please contact us to set these challenges in motion.